We offer a wide range of home gym and fitness equipment, including treadmills, spin bikes, rowing machines, ellipticals, weight benches, dumbbells, Smith machines, strength equipment and fitness accessories.

Our range is primarily designed for home fitness and gym use. Product specifications, recommended use, weight capacities and other requirements vary between products, so we recommend checking the individual product listing before purchasing.

Our product pages provide specifications and information to help you choose the right equipment. If you have questions about a particular product or its specifications, please contact us before placing your order and we'll be happy to assist where possible.

We aim to ensure that product descriptions, specifications and images are accurate and up to date. Product specifications may occasionally be updated by manufacturers or suppliers. If you have any questions about a product's specifications, please contact us before purchasing.

Choose the product you'd like to purchase, add it to your cart and proceed through checkout. Once your order has been successfully placed, you'll receive an order confirmation by email.

Available payment methods are displayed during checkout. Payment options may vary depending on your location and order.

If you need to change or cancel an order, please contact us as soon as possible. We'll do our best to accommodate your request, but changes or cancellations may not be possible once an order has been processed or dispatched.

You'll receive an order confirmation by email after your order has been successfully placed. If you don't see it, please check your spam or junk folder.

Yes. We offer delivery across Australia. Delivery availability, costs and estimated timeframes can vary depending on the product, supplier and delivery location.

Please contact us as soon as reasonably possible and provide your order details along with photographs of the product, packaging and any visible damage. We'll assess the issue and work with you to determine the appropriate next steps.

If your order contains products supplied or dispatched from different locations, your items may arrive separately and at different times.

Delivery costs vary depending on the product, its size and weight, your delivery location and the available delivery service. Applicable delivery charges will be shown at checkout where available.

Delivery timeframes vary depending on the product, supplier, dispatch location, carrier and delivery address. Any delivery timeframe provided is an estimate and may vary due to circumstances outside our control.

Where tracking is available, tracking details will be provided once your order has been dispatched. Tracking information may take some time to become active with the carrier.

Assembly requirements vary by product. Some equipment requires assembly, while other products require minimal setup or arrive largely assembled. Please check the relevant product listing and manufacturer's instructions for specific assembly requirements.

Unless specifically stated on the relevant product listing, assembly or installation services are not included with the purchase. Where assembly is required, customers may arrange professional assembly if desired.

If assembly or setup is required, the equipment should be assembled and checked in accordance with the manufacturer's instructions before use. Always follow the manufacturer's safety and usage instructions.

Our Returns & Refunds Policy explains the requirements and process for returning products, including eligible change-of-mind returns.

We offer eligible change-of-mind returns subject to the conditions and timeframe set out in our Returns & Refunds Policy.

Our change-of-mind policy is separate from your rights under Australian Consumer Law.

If a product is faulty, damaged, unsafe or otherwise does not meet the consumer guarantees that apply under Australian Consumer Law, please contact us. We'll assess the issue and provide an appropriate remedy where required by law.

If you receive a product that is different from what you ordered, please contact us with your order details and, where possible, photographs of the product received. We'll investigate the issue and assist with an appropriate resolution.

Once a refund has been approved and processed, the time for the funds to appear in your account can vary depending on your payment provider or financial institution.

Warranty coverage varies between products and suppliers. Where a product comes with a manufacturer's or supplier's warranty, the applicable warranty information will be provided with the product or in the relevant product documentation.

No. Any manufacturer's or supplier's warranty is additional to your rights under Australian Consumer Law. Your consumer guarantee rights continue to apply regardless of whether a voluntary warranty is provided.

Please contact us with your order details and information about the issue. Depending on the circumstances, we may ask for photographs, videos or other information to help assess the issue and determine the appropriate next steps.

Only use equipment outdoors if the manufacturer states that it is suitable for outdoor use. Many home gym products are designed for indoor environments and may not be suitable for exposure to weather or moisture.

Weight capacities and other important specifications are provided on the relevant product page where available. Always follow the manufacturer's stated weight limits and usage instructions.

Where assembly or specific setup is required, manufacturer's instructions are generally supplied with the product. If you have difficulty locating the instructions, please contact us and we'll assist where possible.

We're happy to help. Contact our customer support team with your question and, where relevant, include your order number and the product you're enquiring about. We'll get back to you as soon as possible.

Contact@fitnessfuelco.com